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2 articles
leads-crm
Lead scoring in chat: hot buyer or just curious
How to score messenger leads without complex systems: four buying-intent signals, a simple three-level scale, and the rule for who gets answered first.
leads-crm
Leads and CRM for Messengers: How Not to Lose Leads
How not to lose leads from social media: why leads slip away, which deal stages to track, and when to move from manual handling to a CRM for messengers.