Tags
#ai
5 articles
ai-replies
A weekly quality review for your AI replies
A simple weekly routine for checking an AI assistant: which conversations to read, what to measure, and when to fix instructions instead of adding scenarios.
ai-replies
Selling to customers abroad: AI translation in chat
How to reply to customers in languages you don't speak using AI: what is safe to translate automatically, where it isn't, and how to keep brand tone.
ai-replies
AI guardrails: stop the bot promising what you don't have
How to give an AI assistant limits: forbidden promises, handling prices and stock, stop-words, and mandatory handover to a human agent.
ai-replies
AI reply templates: stock, price, delivery
Ready AI reply templates for the three most common questions in chat — is it in stock, what does it cost, when does it ship — and how to adapt them.
ai-replies
AI in Customer Replies: How to Automate Without a Robot
When and how to use AI in customer replies: auto-responses without a robotic tone, warming up leads, and balancing automation with human conversation.